customer experience

Do you truly listen to your customers?

8 Jul , 2016
Geschreven door: Miranda

Listening…. we do it every day, often without further thought. To music, the weather report, our loved ones and colleagues. And of course we also listen to our customers. So what’s the difference between listening and actually hearing what someone says? What’s the difference between saying something and actually being heard? A wise man once […]

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